Secondary Care Customer Support

Our Secondary Care Resolutions team should be your first point of contact for any issues you experience with the Docman Hub or Docman RMS.

Contacting our Docman Secondary Care Resolutions Team

To contact the Team by telephone please call: 01977 66 44 91

Go to the Docman Self Service Portal

monitorLog Incidents Quickly and Conveniently with your Self Service Portal.

Docman’s answer to Self Service, provides you with the power to raise an issue without the need for picking up the phone, simply log in to Docman’s Self Service Portal, tell Docman about the issue and watch live updates on how Docman are dealing with it.

Go to the Docman Self Service Portal

Non GPSoC Opening Hours Opening Times

Our Docman Hub Resolutions team operate Monday to Friday between the hours of 8:00am and 5:00pm.


Docman-Help-no-backgroundDocman Help

The Docman Help Centre is a comprehensive website containing training and video guides for users of Docman.

Whether you are looking to explore a new feature or module of Docman, or find information, hints and tips or articles visit www.docmanhubhelp.com.

  • Training Guides and Videos
  • Information on the latest versions of Docman
  • FAQs
  • Best Practice Information
  • Webinars
  • Newsletters
  • Docman Maintenance
  • Getting Started Guides
  • Advanced User Guides
  • Easy to follow tutorials

Explore Docman Hub Help  Explore Docman RMS Help


 Quick Links

Escalation Process