PCTI, the leading provider of electronic document management, messaging and workflow solutions announce the completed roll-out of Docman across all practices in Croydon.
The project involved the deployment of electronic document management, workflow and electronic document transfer (EDT) to the remaining 28 practices. This will enable the practices to receive electronic documents from secondary care and instantly workflow them to a GP. Practices will be able to remove processes such as scanning and have instant access to important clinical information like patient letters. Docman works seamlessly with all major clinical systems making it extremely user friendly for GP’s to use.
Practices will also receive Intellisense, the advanced Optical Character Recognition (OCR) software to automate the electronic patient letter filing process and capture important diagnosis and procedure read codes. This will ensure documents are received instantly from hospitals, filed quickly and efficiently with minimal user intervention before entering the GP’s electronic workflow.
The deployment will reduce costs in transferring paper based letters to GP practices and ensure processes are automated to reduce back office administration overheads, allowing for further support to patient services.
Dave Gunner, Croydon PCT, Primary Care RA & IT Projects Manager “The main drivers behind the project were to improve the efficiency of the workflow within practices by reducing the paper trail in the surgeries in line with paper-light working.”
“I expect there will be both efficiency savings which will arise from the receiving and processing of secondary/community data electronically and reducing the need to ‘print’ documents. This will subsequently reduce the amount of time required to ‘physically’ scan hard copies documents as well as save costs particularly in respect of consumables such as paper and printer cartridges, which will kick in sooner than actual staff cost savings.”
“The real benefit of Docman is that the ‘accuracy’ of data recording and processing will be improved. This will come from better quality data processes such as data entry, data coding and transmitting of data both internally and externally. The ability to search and audit more easily and effectively will also benefit practices. I personally feel that Docman is a ‘must’ for all practices.”
Ric Thompson, Managing Director, PCTI “I am really pleased that all of the practices in Croydon are now using our suite of products. In such hard economic times, the NHS needs solutions that improve efficiency and reduce costs whilst delivering against QIPP.”