Love Docman

Our passion is electronic document management.

Primary Care case studies Secondary Care case studies

We provide one click, easy to use electronic document management software to support busy NHS organisations.

  • “Docman makes my job a whole lot easier, simple to use and efficient.”

    Christine Bailey, Watling Medical Centre
  • “I can always find things on there, it’s easy to use and when I am busy I need things to be easy to use.”

    Sue Evans, Plas Ffynnon Medical Centre
  • “The previous paper method of sending documents would take up to a week to reach the GP practice, now documents are there within 24 hours.”  

    Steven Fortey – Application Development Team Leader
  • “Because of Docman we now have no backlog of documents, no double entry of information or duplication of staff time, no mistakes and we do not waste time searching for documents.”

    Jenny Naden – IT System Administrator
  • “We have saved each of our staff around 1 hour a day because of the automated workflow processes we have set up across our practice.”

    Lisa Jones – Data Team Leader
  • “Docman means less paperwork lost on Doctors’ desks. There is a reduction in staff admin time and less staff needed. Library makes it easy to store documents and retrieve them.”

    Janette Rich – Practice Manager
  • “When you receive as many letters as we do into our surgery, Docman is an integral part to helping us process everything quickly and efficiently – without it I think we would find the task impossible.”

    Lorraine Shephard – QOF Manager
  • “To have a package which automatically reads your letters for you and matches this to your patients cuts out a 4 step lenghty process; thus improving prevalence, patient data, QOF achievement and a robust audit trail should you have a QOF visit.”

    Jermaine Chappell – Deputy Practice Manager
  • “Using Docman our lives are now easier and we spend a lot less time manually handling documents, whilst improving data quality and security.”

    Dr Tom Hodges-Hoyland
  • “With Docman at our fingertips, a job which would have taken hours becomes minutes and documents can be processed within 24 hours.”

    June Jasper – Practice Administrator
  • “Docman provides improved quality of data recording through easy and efficient workflows. Electronic document transfer is the key to generic paperless transfer.”

    Sukin Natarjan – IMT & Security Manager
  • “The practice use Collaborator primarily for clinical benefits; a GP can open a discussion in Collaborator with another GP, say if a GP has a specialty in dermatology, then they can discuss and review the referral. The discussion is then saved back to the patient letter with an easy to view audit trail of who […]

    Marg Robinson – Data Quality & IT Manager
  • “We use Collaborator as a referral peer review tool and for managing locums. This enables our GPs to overview other GPs’ referrals and it’s easy to manage when GPs are on leave. By using Collaborator to do this we have a full audit to show the CCG, the information can be used as a training […]

    Lisa Jones – Data Team Leader
  • “When a patient is first referred to us, Docman RMS allows us to ensure patients are booked into the right clinics without paper letters or faxes. It also gives us a full audit trail of the referral process, so that when patients ring the hospital we know where the referral is in the pathway. Previously, […]

    Colin Sweeney – Director of IT
  • “King’s originally looked at Docman as a potential solution to a referral vetting service we were being asked to provide on the behalf of local PCTs. It quickly became apparent that as well as fulfilling that requirement it could also support internal referral processes that were being handled on paper with all the risks that […]

    Clive Stringer, Deputy IT Director, King’s College Hospital NHS Foundation Trust
  • “The Trust feels that Docman RMS offers us the ability to streamline the referrals process across both our Acute and Community based services, enabling us to provide a faster and more informed response to our patients and referrers. The use of Docman RMS allows the Trust to begin to remove paper processes as we look […]

    Martin Paxton – ICT Programme Manager
  • “With the Docman solution we will be able to standardise our referral management system, by creating a single repository. Our clinical reviews and authorisation of referrals will be enhanced. The tracking and management of referrals will be greatly improved and this in turn, will mean that we are able to respond to patients and referrers […]

    Sandra Whitelock – ICT Project Manager
  • “The previous paper method of sending documents would take up to a week to reach the GP practice, now documents are there within 24 hours.”

    Steven Fortey – Application Development Team Leader
  • “The Hub has meant that I can get access to patients’ hospital letters hours after their hospital appointment which means there is no more time wasted with not having the right information.”

    Dr Beena Rashckes – GP & Joint Clinical IT Lead
  • “By sending documents electronically we have improved data quality, saved time and ensured a structured process for sending documents to GP practices.”

    Ali Perry – Business Transformation and Project Manager
  • “The system ticks all of the QIPP boxes for both Trust and GPs alike but, more importantly, it is helping to deliver safe and effective patient care.”

    Charles Yeomanson – Associate Director of ICT
  • “The electronic document transfer project has made a significant impact for the Trust to achieve the efficiency targets as set out in the Quality Innovation Productivity and Prevention guide.”

    Laura Ellis-Philip, Head of IT, Ashford and St. Peter’s NHS Hospitals Foundation Trust
  • “The integration with Docman offers a complete end-to-end solution so the documents can be automated and entered into an intelligent GP workflow, which requires minimal user intervention. It is here where Docman Hub excels due to the volume of documents we plan to receive from our Acute Trust.”

    Shantel Habib – Technical Project Manager
  • “Docman is the only credible way we can go paperless in our relationship with GPs.”

    Christopher Giles – GP IT Interface Manager
  • “By sending documents electronically we can audit the process and be safe in the knowledge that letters do not get lost in the post. We deployed Docman Hub as we can accurately report on areas to provide us with some valuable information and so we know that the document is received by the GP Practice.”

    Denise Mumford – IT Programme Manager
  • “The cost of sending paper to GP practices at a minimum is 50p per item, without taking into account paper, envelopes, printing, and the time to do this process means that the Trust could save a minimum of £10,000 each month.”

    Dean Grinham – IT Head of Programme Delivery
  • “Docman makes the process of communicating information around the practice so much easier… ”

    Ed Longridge, Quality Development and Information Systems Manager, Chilwell Valley and Meadows Surgeries
  • “I love Docman because it’s easy to use and the Intellisense makes my job ten times quicker when it comes to summarising letters”

    Katie Mackintosh, Records Administrator, Lakeside Medical Centre
  • “Summarising using Intellisense is a key part of the system for our practice…”  

    Coastal Medical Group
  • “The Docman system works really well for us, especially because we receive over 400 letters each day…”

    University Hospitals of Morecambe Bay NHS Foundation Trust, Lancashire North CCG, Coastal Medical Group
  • “We no longer spend time searching for missing letters and we benefit from a complete audit trail…”

    Tina Callow, Administrator, Woodchurch Surgery
  • “We use Docman as our complete document management solution and thanks to iWorkflow we don’t pass any physical paper around the practice.”

    Joanne Hughes, Deputy Practice Manager, Grove House Practice
  • “We’ve been using Docman for two years – it’s fast, reliable and extremely easy to use…”

    Simon Guy, Business Manager, Burn Brae Medical Group
  • “As well as the back office management, Docman has streamlined our clinical document management processes, particularly when capturing information to file a document. We use Intellisense which is much easier and time efficient. ”

    Jabeen Meghji, Practice Manager at The Family Practice
  • “I love Docman because Intellisense saves a lot of man hours and frees up our staff to do other tasks.”  

    Raste Fatah, Duty Manager, Queenswood Medical Practice
  • “We love Docman because it is reliable and efficient! ”

    Rebecca Hone, IT Manager, Manor Court Surgery
  • “We love Docman as it is so easy to use and has several functions which support the practice. If there are ever problems the support team are excellent.”

    Alison Lee, Practice Manager, Arden Medical Centre
  • “Intellisense has made it so simple to find patients that a letter takes a few seconds to be completed from Batch Manager…”

    Priya Kalucha, Penrose Surgery
  • “I love Docman, it makes my job so much easier. It keeps me organised and enables me to process my paperwork super fast.”

    Natalie Wilde, Medical Data Entry Clerk, Staunton Surgery
  • “We store all of our CQC evidence in the Library with tags for each CQC outcome so that the appropriate evidence is easy to recall when we need it.”

    Heather Lovatt, Practice Manager, Staines Health Group
  • “When you receive as many letters as we do into our surgery, Docman is an integral part to helping us process everything quickly and efficiently – without it I think we would find the task impossible.”

    Lorraine Shephard, QOF Manager, Dame Sybil Thorndike Surgery
  • “Docman has made scanning and coding much easier for all the staff especially now we are receiving letters electronically. We love all the features and couldn’t do without it! ”

    Pauline McGonigle, Practice Manager, Millbrook Medical Practice
  • “I love Docman because the electronic flow of patient documents around the Practice has stopped the ‘paperchase’ of information management”

    Linda Mapplebeck, Medical Secretary/Administrator, Brockhurst Medical Centre
  • “We have seen a reduction in the paper we send to practices and GP practices have benefited by removing the need to handle paper because of the electronic process…”

    Barbara Gove, IM&T Project Manager, Isle of Wight NHS Trust
  • “Docman is a fantastic innovation which has improved patient care and will with future improvements go even further to impress.”

    Julie Mort, Coder, Parkbury House Surgery
  • “The Doctors love it, especially when compared to how the paper based system used to be.”

    Ed Longridge, Quality Development and Information Systems Manager, Chilwell Meadows Surgery
  • “We love Docman at Fusehill as it keeps us in order!”

    Mrs Julie Mallam, Data Administrator, Fusehill Medical Practice
  • “Docman always delivers and meets the need of paperless IT.”

    Charles Moore, NHS Anglia, GP IT Team Leader
  • “Docman is simple to use, simple to train staff on how to use it and has an effective use of audit trails. It is a flexible system in terms of being able to make changes on the fly. ”

    Leon Grant, Product Specialist & Development Analyst, King’s College Hospital NHS FT
  • “EDT Hub brings together electronic documents seamlessly.”

    Sukin Natarajan, IT, Heathrow Medical Centre
  • “I love Docman because it has made my job easier and more interesting.”

    Sarah Dunsdon, Administrator, Burnham Health Centre
  • “Docman makes life easier, saves time and all documents are in one place.”

    Gillian McCarry, Practice Manager, Bishopsford Road Surgery
  • “I love Docman because it holds electronic copies of patient records”

    Robert McNutt, General Manager, Davyhulme Medical Centre
  • “Patients benefit because their discharge information is delivered on time to a GP.”

    Sarah Sharp, Information Systems Manager, St. Mary’s Hospital, Isle of Wight NHS Trust
  • “Docman as a third party docment management solution software always performs.”

    Charles Moore, GP IT Team Leader, NHS Anglia CSU
  • “We process approximately 150-200 letters per day, so having Docman saves us so much time when compared to our old paper process.”

    Lucy Bowman, Senior Administration Clerk, Dordon & Polesworth Group Practice
  • “Overall the practice has embraced the use of Docman and find it a lot more efficient as we can use the audit trail to track where the document has been…”

    Jessica Potts, Secretarial Administrator, Benchill Medical Practice
  • “I love Docman because it does all the hard work for me.”

    Linda Saunders, Mill Stream Surgery
  • “I love Docman because it is proof we are a 21st century Trust!”

    Dave Tapping, IT Corporate Applications Manager, Buckinghamshire Healthcare NHS Trust
  • “Utilising Docman has given us much more control over our patient correspondence…”

    Simon Royal, Practice Manager, Burnley Wood Medical Practice
  • “It’s a breakthrough in GP Practice Technology! My area of interest is in the summarising. It acts as a failsafe summarising tool ensuring the correct patient, the correct code.”

    Jermaine Chappell, Deputy Practice Manager, UVMP
  • “By sending documents electronically we have improved data quality, saved time and ensured a structured process for sending documents to GP practices.”

    Ali Perry, Business Transformation and Project Manager, Camden & Islington NHS Foundation Trust
  • “Docman is a super efficient, user friendly, paper light package.”

    Rachel Sumner, Wigton Group Medical Practice, South End, Wigton, Cumbria
  • “With the old paper process, a referral could be in the system for a week or more. With Docman, we can actually turn it around in one day!”

    Steve Groves, Systems Manager, King’s College Hospital NHS Foundation Trust
  • “The Trust feels that Docman offers us the ability to streamline the referrals process across both our Acute and Community based services…”

    Martin Paxton, ICT Programme Manager, The Dudley Group NHS Foundation Trust
  • “We are really pleased with the latest version of Docman. The new home screen with its large icons is much clearer and brighter, making it easier to find what you are looking for…”

    Hayley Dyer, Receptionist, Winyates Medical Centre
  • “I think a few people are quite envious because we have a system that works and delivers at the end of the day, whereas others are still scratching their heads about what direction to take.”

    Dr Owain Thomas, GP IT Clinical Lead, Hundred Health Consortia
  • “A single mouse-click from a patient’s clinical record enables instant access to up-to-date correspondence and results, even if documents are still in a Doctor’s workflow intray.”

    Rose Fells, Managing Partner, The Scott Medical Practice
  • “Overall there have been significant time efficiency benefits and even improvements to staff happiness.”

    Janette Rich, Practice Manager, Manor Way Surgery
  • “I strongly think that Docman would benefit other practices in our area in the same way it has done for us, we really couldn’t cope without it.”

    Roger Townson, IT Manager, Ash Trees Surgery
  • “Docman has transformed the way we work and has revolutionised the way we handle clinical documents.”

    Geoff Dennis, Practice Manager, Falmouth Health Centre
  • “Docman is great for our practice because it’s user friendly and functional, cuts down on waste and minimises the risk of documents going missing – and saves lots of space on our shelves!”

    Lynsay Crawford, Craiglockhart Medical Group
  • “Because of Docman we now have no backlog of documents, no double entry of information or duplication of staff time, no mistakes and we do not waste time searching for documents…”

    Jenny Naden, IT System Administrator, Queensway Medical Centre
  • “The previous paper method of sending documents would take up to a week to reach the GP practice, now documents are there within 24 hours…”

    Steve Fortey, Application Development Team Leader, Hoople Ltd
  • “The system has enabled a streamlined approach to managing information and has improved our admin service.”

    Rachel Wells, IT Project Manager, Univeristy Hospitals Birmingham
  • “Docman – saves trees, links well to EMIS, good for sharing out tasks and passing round information.”

    Dr Susan Lawson
  • “The documents arrive straight into the batch manager screen so I don’t even need to scan them, which saves me lots of scanning time.”

    Hayley Goddard, Administrator, Mill Hill Surgery.
  • “I like Docman for the ease to look up letters, whilst in consultation mode. It has made a difference to my consultations, for the better.”

    Julie Beasley, HCA, Broomwood Surgery
  • “Using Docman our lives are now easier and we spend a lot less time manually handling documents, whilst improving data quality and security…”

    Dr Tom Hodges-Hoyland, Ashgrove Surgery
  • “There are many things that the surgery loves about Docman such as batch filling (its a lot quicker to file and send documents)…”

    Jashmini Pindoria, Fryent Way Surgery
  • “Docman has enabled the practice to manage our documents with ease and efficiency; documents are now quick and simple to access. The practice is now much more paper light with the benefit of a streamlined document management system.”

    Dawn Harrison, IM&T, Felixstowe Road Medical Practice
  • “Docman saves a lot of time and stress because we don’t have to run about with pieces of paper anymore and fighting over who needs it first – everyone can access it quickly and easily precisely when they want.”

    Claire Ord, Ffynnongroew Surgery, Ffynnongroew
  • “Docman has changed our practice beyond expectations.”

    Christine Charlesworth, Hodnet Medical Centre
  • “Docman has saved our practice so much time, we are no longer wasting time searching for information and our processes are now streamlined. ”

    Anne Tomlinson, IT Information Officer, Western Road Medical Centre
  • “The biggest benefit of iWorkflow is to our GPs, who can action 80-90% of letters within one click.”

    Dave Mills, Patient Services & IT Manager, Dr Anscombe & Partners
  • “It’s quicker than a filing cabinet!”

    Sharon Ratcliffe, Cumberland House Surgery
  • “We chose to use the EDT Hub for the 111 service as it was already central to our transfer of information strategy in Oxfordshire.”

    Úna Rice, Project Manager, Informatics Strategy and Programmes, NHS Buckinghamshire and Oxfordshire Cluster
  • “I can add participants into a discussion, see who has read and commented and know that nothing will get lost.”

    Marg Robinson, Data Quality & IT Manager
  • “The most important improvement to the practice is in time savings and having the information arrive faster.”

    Sam Allington, Practice Manager, Bournbrook Varsity Medical Centre, Selly Oak
  • “The quick steps we have set up means that of the 500 letters we receive we no longer need to take 4 or 5 mouse clicks for documents and we have streamlined the process so we now take 1 or 2.”

    Debbie Perry, Latham House Medical Practice
  • “EDT specifically played a big role in becoming paper-light, meaning our practice removed the need to scan documents into Docman and we could quickly workflow them in the normal way.”

    Grant Burford, IT Manager, Imperial College Health Centre.
  • “We plan to use other services through EDT Hub so GPs can benefit even further and become paper-light.”

    Labukun Kosefobamu, Informatics Project Manager, NHS Medway
  • “Docman makes my working life easier. I spend less time looking for bits of paper because they are all scanned into Docman and in one place with a search facility. Scanning & coding letters is a doddle. Genius!”

    Sidney Howe, Goyt Valley Medical & Dental Practice
  • “Docman provides a full audit trail in referral management.”

    Maurizio Privitelli, Service Manager, King’s College Hospital NHS Foundation Trust
  • “The Hub has meant that I can get access to patients’ hospital letters hours after their hospital appointment which means there is no more time wasted with not having the right information.”

    Dr Beena Raschkes, GP & Joint Clinical IT Lead NHS Tayside
  • “All our staff use Docman heavily throughout the day. When moving to EMIS Web we were able to quickly use Docman when we switched over.”

    Jenny Naden, IT System Administrator, Queensway Medical Centre, Blackpool
  • “Docman has a direct impact on the efficiency of our practice, and has become a tool we could not be without. Used by clinicians, reception and admin every day, Docman is an integral part of our operation.”

    Clint Barron, IT Co-ordinator, Forest End Surgery
  • “Docman has made our life easier and allows us to put more resources into patient care. We cannot speak highly enough of how Docman has helped our practice…”

    Geoff Dennis, Practice Manager, Falmouth Health Centre
  • “I love Docman because it makes my job a whole lot easier!”

    Rachel Dilworth, Dr. Kassam & Dr. Pira
  • “Docman has provided us the opportunity to plunge into the future by making everything as paperless as possible. It’s quick, efficent and makes everyone’s lives that little bit easier. ”

    Neelu Begum, Rowans Surgery, Streatham
  • “It’s not just Doctors who benefit. My scanning and coding teams have also seen clear productivity benefits since distributing documents via iWorkflow.”

    Dr Neil Paul, Ashfields Primary Care Centre
  • “Having Docman has certainly improved our workflow and processes. When letters are received into the practice, they are scanned in and workflowed immediately.”

    Norman Boyes, Business Manager, The Swan Surgery
  • “Thanks to EDT, when a patient phones to see if their discharge summary has arrived yet we can change their medication straight away. With previous processes it could have taken a couple of weeks.”

    Cheryl Mair, Assistant Practice Manager at West End Surgery, Hampshire
  • “With Docman at our fingertips, a job which would have taken hours becomes minutes and documents can be processed within 24 hours.”

    June Jasper, Practice Administrator, The Ferns Medical Practice
  • “By using Docman I can now easily locate all documents instantly.”

    Paul Canham, Practice Manager, Llynfi Surgery
  • “Docman BackOffice will enable our practice to improve business processes, save time and manage our documents efficiently and effectively in a secure system.”

    Yvonne Merrick, Computer Administrator, Abbottswood Medical Centre
  • “Letters can now be received electronically with no need to scan them in; the documents can arrive straight into Docman for comments, and put into action.”

    Marcia Martin, Greyfriars Surgery.
  • “I recently moved from my last practice to Clapham Park Group Practice. I’d used Docman extensively and was a big fan, so was at a loss when I moved to a practice without it…”

    Grant Burford, IT Manager, Clapham Park Group Practice
  • “The system ticks all of the QIPP boxes for both Trust and GPs alike but, more importantly, it is helping to deliver safe and effective patient care…”

    Charles Yeomanson, Associate Director of ICT, University Hospitals Coventry & Warwickshire NHS Trust
  • “Considerable benefits can be realised for the Trust in time cost savings by removing the need for printing and folding of letters into envelopes and also at the GP Practice in time savings.”

    Dean Grinham, IT Head of Programme Delivery, University Hospitals Birmingham
  • “We are always looking at how new technology can improve the way we do things across Scotland. Docman was rolled out about 7 years ago and has been a real success.”

    Andy Robertson, Director, NHS National Services Scotland’s National Information Systems Group
  • “Docman is a fast and accurate way of document capture ensuring data quality…”

    Jabeen Meghji, Practice Manager, The Family Practice
  • “I like Docman as it reduces the amount of paper in the practice and provides an audit trail for ease.”

    Janette Bonney, Practice Manager, Sherdley Medical Centre
  • “Docman has reduced the paper flow around the surgery, saving man hours! The referral management looks very impressive. ”

    Rose Kingswell, Assistant Practice Manager, Manor Way Surgery
  • “The concept of Library is fantastic, it has made a significant impact to our practice and it has revolutionised how we manage our information.”

    Shropshire Walk-in-Centre
  • “The Acute definitely benefits in the reduction in costs but it’s not just the money that will be of benefit, as there are a lot of important time savings.”

    Denise Mumford, IT Programme Manager, Eastern & Coastal Kent & Medway
  • “We are heavily involved in the QIPP efficiency guide; with electronic document transfer being at the centre of a lot of things we are doing to create these efficiencies.”

    Tony Obayori, Kent and Medway Programme Manager
  • “There is now a lot less paper passed around the Practice, and there is now no instance of any lost or mislaid clinical letters.”

    Marcia Martin, Practice Manager, Greyfriars Surgery
  • “By sending documents electronically we can audit the process and be safe in the knowledge that letters do not get lost in the post.”

    Shantel Habib, Technical Project Manager
  • “Docman has been a huge help to us as it means that we have a definite audit trail for every piece of correspondence that enters our practice. ”

    Nikki Davies, Wincanton Health Centre
  • “The way Docman has impacted us is that it has streamlined our document flow through our practice. We love the Intellisense module which has auto filing and also auto detects read codes…”

    Emma Carter, Practice Manager, Church Elm Medical Practice
  • “I love Docman because it is intuitive and was easily introduced to the practice and has saved so much time over the years with an extremely reduced need to refer to the historic paper patient files…”

    Grant Anthony, IT System Administrator, Dr Smith and partners
  • “I love Docman because it makes my life easier!”

    Hazel Cope-Knowles, Bridge Surgery
  • “It allows integration between the different organisations which supports improved patient care.”

    Rut Patel, Surrey & Sussex CSU, GPIT Programme Manager
  • “We haven’t had Docman long but it has made some of my long standing senior staff more positive. They have embraced the system and are feeling young again…”

    Janette Rich, Practice Manager, Manor Way Surgery
  • “Docman makes life so much easier!”

    Chris Wilson, James Cochrane Practice
  • “I love Docman because it makes my job easier.”

    Sue Allen, Administrator, Esher Green Surgery
  • “The solution means that I can have access to patient letters immediately after they are produced, with the knowledge that they have arrived through a secure, auditable system.”

    Dr John Hampson, Greenmount Medical Centre, Bury
  • “I love Docman because of the easiness and simplicity of the system.”

    Linda Samuel, Senior Systems Support Analyst, King’s College Hospital NHS FT
  • “I love Docman because it is very user friendly, even for the older generation…”

    Hayley Dyer, Receptionist, Winyates Health Centre
  • “Our users like the new layout, they find it easier to navigate and like the fact they can customise it to suit them. The whole product is much easier on the eye making the software a fast and fluid experience.”

    Jackie Holyoake, IT Manager, Poplar Grove Practice
  • “We love Docman because we work faster and smarter. We cant imagine life without it!”

    Paulline Hayes, Practice Manager, Riverbank Medical Centre
  • “Docman has the ability to integrate and be innovative yet easily accessible and functional.”

    Kerry J Crutchlow, Chief Executive, Holbrooks Health Team
  • “Our Doctors love the way it makes the flow of information around our practice quick and safe, everything is actioned so quickly…”

    Lynne Granville, Practice Manager, Pen-y-Cae Surgery
  • “I love Docman because it has brought the surgery more up to date with technology and saves everyone time!”

    Hannah Ogden, IT, The Moatfield Surgery
  • “…Documents can be transferred from Hub to Hub to enable documents to go to any GP practice across Greater Manchester…”

    Daniel Alexander, Project Manager, Greater Manchester CSU
  • “I love Docman because its a one stop sytem for all our practice needs!”

    Sabrina Sellars, Blackfriars Medical Practice
  • “I love Docman because it is so easy to use, saves time, does all the hard work for you…”

    Jessie Turner, Receptionist, Fitzrovia Medical Centre
  • “Docman has moved our practice into the 21st Century and will keep us in line with modern technology.”

    June Jasper, Administrator, The Ferns Medical Practice
  • “The software is fantastic. I have used it since 2007 in General Practice and have promoted it ever since…”

    Thomassina Learmond, GP IM&T Facilitator, NHS South London CSU
  • “I love Docman because it does what it says on the tin!”

    Dr Alan Ferris, Parkfield Medical centre
  • “Docman is being used by the University Hospitals of Morecambe Bay and Lancashire North CCG as a fast process for sending electronic documents to GP practices thereby improving patient care.”

    David Slater, Project Manager, Royal Lancaster Infirmary
  • “Docman has really improved our system and we are finally becoming paper-light!”

    Ravinder Ruprah, Practice Manager, The Medical Centre
  • “I estimate that we have created an additional 40% in time savings through using iWorkflow.”

    Wendy Goodchild, Practice Manager, Catshill Village Surgery
  • “Always knowing where a letter is in our surgery ensures all our documents are being processed correctly and ensures they are easy to find with one mouse click. ”

    Nicola Vardy, Assistant Practice Manager, Imperial Road Group Surgery
  • “Once the templates are set up they make Docman really easy to use. Docman helps with auditing and searching. ”

    Caroline Self, Practice Manager, Giggs Hill Surgery
  • “I love Docman because it is very easy to use!”

    Vicky Gould, Assistant Practice Manager, Ivy Court Surgery
  • “We love Docman because it makes the filing and summarising of inbound mail so quick and easy! Without Docman, we would spend a lot more time doing this so other tasks could not be completed.”

    Jonathan Lawton, Administrator, Leen View Surgery
  • “Docman – Simple, quick and makes life easier.”

    Mark Garbett, Primis Facilitator, NHS Kent & Medway
  • “Overall I find that Docman is very popular with practices locally.”

    Dr Paul Kuzmin, Southview Surgery
  • “One of the main innovations of the EDT Hub is its simplicity and compatibility.”

    Jane White, Process Development Manager, Ashford and St. Peter’s NHS Hospitals Foundation Trust
  • “I love Docman because it lets me set up Templates to predefine different documents.”

    Claire Watson, IT Administrator, Len Valley Practice
  • “The software is very reliable and easy to use and saves hours of work every week. We cant imagine general practice without it.”

    Lindsey Northwood, Practice Manager, Alveley Medical Practice
  • “I love Docman because it makes my job a pleasure to do and I can see the possibilities of a paperless future.”

    Julie Wood, Administrator, Grosvenor Medical Practice
  • “I love Docman because it is easy to use and it all makes sense.”

    Tina Yardley, Administration Manager, Holbrooks Health Team
  • “Everyone in the practice uses Docman. It is always available for messages and library.”

    Philip Traynier, Practice Manager, Desborough Surgery
  • “Docman gives me an opportunity to drive down costs while ensuring I can manage patient information in a timely and safe construct.”

    Norman Boyes, Practice Business Manager, Swan Surgery
  • “We wouldn’t be able to cope without Docman!”

    Melva Clifford, Practice Manager, Southbourne Surgery
  • “Docman has made our lives so much easier. Gone are the days of endless envelope stuffing – Staff morale is up and postage costs are down!”

    Daniel Vincent, Practice Manager, Edington Surgery
  • “Docman means no hunting around the building for letters! We know where they are and we know which of the Doctors are with them (or not!)”

    Martin Norton, Manager, Merrow Park Surgery
  • “Docman has made our process extremely efficient for managing patient letters…”

    Sandy McCulloch, IT Manager, The Saintbridge Surgery
  • “We are really looking forward to going live with Docman not only for the time savings to our GPs and administration team but to improve data quality and patient safety…”

    Caroline Lee, Managing Partner, Norwood Medical Centre
  • “Docman helps make our processes lean, mean and efficient!”

    Dr Pete Davies, Diabetes & Endocrinology, Sandwell Hospital
  • “I can’t believe how it has transformed management of paperwork in our Practice”

    Jacquie Heywood, Practice Manager, Urban Village Medical Practice
  • “Docman frees me from the paper mountain in my office to allow me to get on with more exciting things!”

    Caroline Ede, Project Manager, Wye Surgery
  • “Docman delivers solutions to support and organise clinical and practice management in an easy to operate way.”

    Frances Dixon, Primary Care Information Specialist, NHS Coventry
  • “Workflow saves a lot of post-it notes and letters moving from GP tray to GP tray to reception and so on…”

    Katie Mitchell, Practice Manager, The Bromley Common Practice
  • “I have been the practice nurse here for the past 23 years and so am able to really appreciate Docman and the efficient and comprehensive way it provides me with the information that I need.”

    Ruth Hollingworth, Practice Nurse, Priorslegh Medical Centre
  • “I love Docman because it is quick and simple to use. Setting up my own local EDT’s have saved our reception and scanning department lots of time and resources.”

    Marc Woods, Albany House Surgery
  • “I Love Docman because it saves so much time and effort within our surgery. It means that everything can be done electronically and not have paper everywhere. Docman saves the practice time and money!”

    Laura King, Malvern Health Centre
  • “A paperless NHS is the way forward and Docman is proving that this is possible…”

    Julie Wood, Grosvenor Medical Centre
  • “Docman makes life so much easier – accessing documents; keeping track of patient information, filing documentation…”

    Elizabeth Deasy, Practice Manager, Barnfield Hill Surgery
  • “The members new to Docman find it intuitive and easy to use and the existing users describe it as ‘Riding a Bike’. ”

    Matt Berry, IT Administrator, Thornbrook Surgery
  • “Docman has the genuine desire to innovate where others stagnate.”

    James Sadler, Admin Assistant, Bellevue GP
  • “Docman offers solutions in an exciting new way of organisation; helping to change the face of the NHS whilst maintaining high standards for all the users of the NHS.”

    Wendy Constable, Administrator, Churchhill Medical Group
  • “Docman provides a simple, effective system for all users on all levels.”

    Lesley Stewart, Admin Manager, Queens Crescent Practice
  • “Docman provides improved quality of data recording through easy and efficient workflows. EDT Connect is the key to generic paperless transfer.”

    Sukin Natarjan, IMT & Security Manager, Heathrow Medical Centre
  • “Docman allows flexibility to manage documents in a quick and efficient manor.”

    Dawn Beasley, Clinical Administrator for data quality control, Albion Surgery
  • “I mostly enjoy and like the idea of not using paper any longer. Docman is the way forward…”

    Anthona Taylor, Administrator, The Hurley Clinic
  • “It’s a much more efficient and faster way to record patient data. The doctors are better informed as the letters are ‘very current’. ”

    Sue Allen, Administrator, Esher Green Surgery
  • “Brilliant software that make complex tasks simple and quick.”

    Helen Morris – Khan, Practice Manager, Carrington House Surgery
  • “I have been using Docman since it was released and can say that it has eased the admin side of a surgery considerably. ”

    Denise Hunt, Practice Manager, Northfields Surgery
  • “[Docman provides] the ability to get our documents to GPs efficiently and effectively.”

    Jacqueline Littlewood, Clinical Applications Analyst, Great Western Hospital NHS Trust Foundation
  • “I love Docman because it is so efficient and easy to use!”

    Jennifer Cahill, IT/Clerical Officer, Millway Medical Practice
  • “Docman increases efficiency & co-ordination.”

    Denise Skidmore, Operations Manager, The Mandeville Practice
  • “I love Docman because It helps me to do my job properly.”

    Joanne Allen, Administrator, Cedar Brook Practice
  • “I love Docman because everything is at your fingertips!”

    Sue Darraugh, Wellfield Health Centre
  • “We love Docman here because it means we are paper light & letters don’t get lost. They arrive, get scanned in and workflowed to the Doctors so it is saving time, money and paper. We love it!”

    Lisa Poole, Reception Co-ordinator, Catshill Village Surgery
  • “Docman streamlines our practice and we couldn’t do without it…”

    Elaine Edwards, Practice Manager, The Shrubberies Medical Centre
  • “I love Docman because it is very user friendly.”

    Julia Davey, Administrator, Desborough Surgery
  • “I love Docman, it is amazing. It has made my paperwork efficient in so many different ways and provides time saving methods…”

    Shepha Abir, Admin, Fitzrovia Medical Centre
  • “Docman helps us to keep track of all our documents within the practice. There is now no risk of paperwork getting lost.”

    Jackie Nightingale, Assistant Practice Manager, Westbury on Trym Primary Care Centre
  • “Docman – a vision to aim for. Fast, accurate and stress free! Increase of productivity, ease of use.”

    Anne Chuter, Patient Services Supervisor, Swan Surgery
  • “Things don’t get lost, letters appear immediately and you don’t have to wait for doctors to read them!”

    Caroline Self, Practice Manager, Giggs Hill Surgery
  • “Docman reduces paper, eliminates need for paperflow, improves patient safety and improves communication to and from providers.”

    Rut Patel, Senior Project Manager, Surrey & Sussex CSU
  • “Docman enables us to workflow documents to numerous people without wasting paper.”

    Carolle Perry, Data Co-ordinator, Lambeth Walk Group Practice.
  • “Docman has excelled at providing a comprehensive document management and workflow solution…”

    Selchuk Nurkerim, IT Manager, The Tolgate Lodge Health Centre
  • “It has streamlined our workload. GPs like it, everyone can access it in the surgery; Makes my job easier!”

    Elaine Waller, Senior Practice Secretary, Princes Gardens Surgery
  • “I love the amazing Docman because he makes our GP practices paper-free – saving the planet one tree at a time!”

    Darrell Till, IT Services, Blackpool Teaching Hospitals NHS Foundation Trust
  • “I love Docman because it makes my life easier, I use it for scanning and extensively use the Library facility for protocols and policies and all the various referral letters. Also the support is first class! ”

    Gabrielle Nugent, Practice Manager, Errigal Medical Centre
  • “I find Docman an excellent product that saves our practice a great deal of time and improves our efficiency. I would have no hesitation in recommending Docman to other surgeries.”

    Luke Koupparis, Clinician, Westbury Primary Care Centre
  • “I like Docman because it is easy to use, makes filing and entering information faster and I no longer lose any documents. I love to work with computers and this is a great program to work with.”

    Eva Short, Receptionist, Dornoch Medical Practice
  • “We really like the Intellisense module which has the auto filing feature…”

    Naila Razaq, Deputy Practice Manager, Kenton Bridge Medical Centre
  • “[I like] the scope of Intellisense and how it can reduce workload and unify document filing in patient record.”

    Laura Snow, IM&T Manager, Valentine Health Partnership
  • “Docman makes life so much easier as we no longer have to file letters manually…”

    Sue Perry, Practice Manager, Essex Lodge Surgery
  • “I love Docman because it is the only ‘Doc’ and ‘Man’ that I can make do exactly what I want!”

    Caroline Ede, Project Manager, Wye Surgery
  • “Docman makes scanning documents so much quicker and Intellisense makes it even faster…”

    Sharon Tagg, Healthcare Assistant, Whytewafe Surgery
  • “I love Docman because of the streamlined document process; it is easy to use and an essential tool for all practice information.”

    Steven Barlow, IT Coordinator, Victoria Medical Centre
  • “Docman is the only credible way we can go paperless in our relationship with GPs.”

    Christopher Giles, GP IT Interface Manager, Whittington Health
  • “I love Docman because it makes dealing with correspondence simple and secure.”

    Mike Munns, Practice Manager, Sunlight Centre GP Practice
  • “The reduction in paper is fantastic!”

    Dave O Connor, IT Manager, Moatfield Surgery
  • “Docman is the best thing invented since hot chocolate! It is easy, friendly and simple to use. Where would we be without Docman?”

    Jessie Turner, Receptionist, Fitzrovia Medical Centre
  • “It is very rare we have staff members hunting for patient letters and I can’t recall being in this situation since having Docman especially as there is a full audit trail…”

    Debbie Bradley, Practice Manager, Rushall Medical Centre
  • “I love Docman because it’s just so efficient!”

    Marie Chambers, Practice Manager, Marton Medical Practice
  • “The key benefits Docman has offered our practice are improved data quality, quick access to information, and a comprehensive audit trail…”

    Cheryl Jones, Assistant Practice Manager, The Circle Practice
  • “Before we had Docman we wouldn’t know where letters went in our practice, which doctor’s in-tray they were in and where they went to from there…”

    Victoria Clarke, Medical Secretary, Dr Mohanan & Partners
  • “I love Docman; Docman stops all the nonsense of lost documents and they are so easy to recall.”

    Wendy Maguire, Operations Manager, Lingfield Practice
  • “Docman has revolutionised the practice and enabled documents to be processed and managed in a methodical way…”

    Lorraine Chapman, Practice Manager, The Elmhurst Practice
  • “I love Docman because it is a much more modern and easier way of organising documents. It makes scanning and read coding a lot easier!”

    Rose Kenny, Receptionist, St Hilary Group Practice
  • “No more piles of letters and a ‘clean’ workflow system!”

    Andrew Thornton, GP, Pembroke House Surgery
  • “The biggest impact since having Docman is less paper. We have much more accountability of where our documents are held…”

    Farya Siddique, Practice Manager, Vicarage Lane Health Centre
  • “I love Docman because it is simple to work with. ”

    Sadhana Kumrai, Data Entry Clerk & Receptionist, Woodlands Medical Practice
  • “It’s simple and innovative. Docman is brilliant and really user friendly.”

    Vanessa Caplin, Assistant Manager, Torrington Park Group Practice
  • “Feeding documents through Docman takes seconds. We’ve saved at least one minute per document thanks to Intellisense.”

    Lynn Rafferty, Assistant Practice Manager, Woodlands Medical Practice
  • “I love Docman because it is the easiest way to scan and upload files to our clinical system…”

    Pradeep S Singhraj, The Jubilee Surgery
  • “The impact of using Docman in our practice is that we no longer manage paper and have become paper light…”

    Karen Warren, Practice Manager, Dr Taylor and Partners
  • “Docman is the solution to several problems. It is easily used by all from reception to clinicians.”

    Sally Payne, Patient Services Manager, The Rowans Surgery
  • “Docman cuts the paper trail down to size, not the trees.”

    Mrs Margaret Lockett, Practice Manager, Chawton Park Surgery
  • “Since we started using Intellisense we are able to file all our post on the same day…”

    Sarah Pearce, IT Lead, Preston Grove Medical Centre
  • “Docman provides a good back up service and user friendly software.”

    Kay Marler, Assistant Practice Manager, Carrington House Surgery
  • “By using Docman with the add-on module Intellisense we can now instantly file a document, and we have become so used to the speed Intellisense files a document that we would be lost without it…”

    Sally Reading, IT Manager, New Court Surgery
  • “I love Docman because the overriding ethos is to do rather than finding reasons why it can’t be done.”

    Steve Ryan, Senior IT Project Manager, UHB
  • “Docman gets rid of paper all over the practice and we now know where documents are!”

    Ian Murray, Administrator, Torridon Road Medical Practice
  • “Since installing the document management solution, the benefits are unprecedented and we are now a much more efficient practice.”

    Sandeep Sharma, Practice Manager, Movers Lane & Cavendish Garden Surgeries.
  • “Docman has improved our surgery by organising and streamlining our daily tasks and is user friendly.”

    Gloria O’Connell, Administrator, The Albion Surgery
  • “I love Docman for its versatility and constant approach to improving the system for its users.”

    Dawn Beasley, Clinical Administrator, The Albion Surgery
  • “I love Docman because it is simple!”

    Olivia Atkinson, HCA, Somerset Gardens Family Health Care Centre
  • “As a summariser, I love the way you can select read codes by keyword or by extended search, which is guaranteed to bring up every single read code that contains a certain word or phrase. Simple, but effective!”

    Judith Bowron, Data Quality Administrator, Smallfield Surgery
  • “I love Docman because it has the ability to cut down paper and GPs receive electronic documents. ”

    Maria Smallwood, Senior Project Manager, North East London CSU
  • “Personally I like Docman because I can have instant access to documents and I can see straight away the information that I am looking for…”

    June Barrett, Deputy Practice Manager, St George’s Surgery
  • “Docman has modernised the way we work, streamlined what we do and made us a far more efficient practice.”

    Tracey Fitzpatrick, Practice Manager, New Court Surgery
  • “I love Docman because it makes my working life easier!”

    Eddie Johnson, IT Lead, Barnfield Hill Surgery,
  • “Docman has made significant improvements to GPs’ admin time in terms of electronically workflowing the documents…”

    Karen Privett, Practice Manager, Dr Ansari & Partners
  • “Docman is easy to use and provides an excellent all in one document management system…”

    Lisa Middleton, Reception Manager, Victoria House Surgery
  • “It makes life a little bit easier and a lot lighter now the paper trail has reduced. ”

    Joy Foley, Office Manager, Kenyon Medical Centres
  • “I love Docman’s ability to visualise the future whilst maintaining the present.”

    Wendy Constable, Administrator, Orchard Practice
  • “I love docman because it’s so easy to use…”

    Melanie Stark, Administration Assistant, Newport & Crymych Surgery
  • “We love Docman’s workflow!”

    Mrs Sarah Moorley, The Medical Centre
  • “I love Docman because it makes my job 10 times easier. It is easy to use and user friendly.”

    Katie Mackintosh, Lakeside Medical Centre
  • “Overall I am very happy with Docman because it simply works. Docman has shown many advantages over our paper based process…”

    Annette Galvin, Practice Manager, The Shoreditch Park Surgery
  • “Docman has been and continues to be consistently user friendly and helps our practice to manage a consistently high workload.”

    Lyn Andrews, IT Assistant Radbrook Green Surgery
  • “Easy to use, great for sharing info within the practice and brilliant workflow reporting.”

    Louise Bunce, Reception Manager Eve Hill Medical Practice
  • “I love how easy it is to manage Docman. Users, Admin, Scheduler and License Manager are invaluable to me.”

    Leanne Hoye, IT Team Leader Hall Green Health
  • “Never really have a reason to contact the helpline, but if ever we do, our problem is sorted instantly! Great support thank you.”

    Jane Benbow, IT Manager Radbrook Green Surgery
  • “It’s like having a PA! Easy to use, clear, don’t know what we would do without you now.”

    Jan Mayor, Receptionist Eve Hill Medical Practice
  • “An ever expanding product to aid with the ever growing demands on general practice in a cost-effective and innovative manner.”

    James Cole, Data and IT Manager Riverbank Medical Centre
  • “The Docman RMS has enabled Birmingham and Solihull Mental Health monitor the triaging of incoming referrals in a safe and controlled manner.”

    Gary Turnbull, Programme Manager Birmingham and Solihull Mental Health
  • “I know Docman keeps my staff happy!”

    Gary Howorth, Practice Manager Northgate Medical Centre
  • “I love Docman because it makes sense. Why spend endless hours filing when you can simply move a mouse around a computer screen!”

    Ellen Lewis, Office Manager Northgate Medical Centre
  • “In the face of rising demand, general practices are increasingly looking towards technology as a means of improving efficiency and supporting new models of care. The introduction of Docman cloud services and the ability to share files with our healthcare partners and our patients is an exciting development which will be pivotal as we move […]

    Grant Burford, IT Manager, Clapham Park Group Practice
  • “Docman provides a platform for my Trust and other Trusts in Greater Manchester to manage its clinical correspondence. The platform without a doubt has added value to the patients, GPs and hospital staff. It has also enabled us to deliver cost savings in saved postage and administration.”

    Rachel Dunscombe, Chief Informatics Officer, Informatics, Bolton NHS Foundation Trust
  • “A new feel to the processing of documents.”

    Tina Flitter, IT Administrator, Westerham Practice
  • “Very excited by the new functions that will make the scanning more intuitive and user friendly.”

    Tara Bolton, Practice Manager, Abbeywood Surgery
  • “Looking forward to using it, smooth, slick and will be beneficial working across 3 sites.”

    Luke Nash, IT Manager, Parchmore Medical Centre
  • “Clean front-end and smooth integration. Easy to use and migrate to.”

    Ayo Dairo, IT Manager, Thatcham Medical Practice
  • “Excellent, well thought out and designed.”

    Tony Walkden, GP IM&T Manager, Hastings & Rother CCG
  • “Easy to use and web based, so there’s no need to back up.”

    Eliya Michael, Practice Manager, Hollyoaks Medical Centre