Support with using Docman

Here to help with you Docman through your Self Service Portal, Docman Help and on the phone.

Keep up to date with the latest docman news, case studies and customer success stories

Our Docman Support teams ensure that all reported incidents are resolved as quickly and effectively as possible.

In the first instance we advise you to log your incident by using our self service portal below.

Working closely with our customers we launched Docman Help to provide video and training guides for every aspect of Docman. Here you will find frequently asked questions, quick guides and information on all aspects of Docman.

Primary Care Support Secondary Care Support


Monitor1Log Incidents Quickly and Conveniently with your Self Service Portal.

Docman’s answer to Self Service provides you with the power to raise an issue without the need for picking up the phone. Simply log in to Docman’s Self Service Portal, tell Docman about the issue and watch live updates on how Docman are dealing with it.

A fast and simple way to log your Support call.


Go to the Docman Self Service Portal Register



Docman HelpDocman-Help2

The Docman Help Centre is a comprehensive website containing training and video guides for users of Docman GP.

Whether you are looking to explore a new feature or module of Docman, or find information, hints and tips or articles visit

  • Training Guides and Videos
  • Information on the latest versions of Docman
  • FAQs
  • Best Practice Information
  • Webinars
  • Newsletters
  • Docman Maintenance
  • Getting Started Guides
  • Advanced User Guides
  • Easy to follow tutorials




Explore Docman Help