“At InHealth, we have seen tremendous growth over recent years. In parallel with this, we pride ourselves on the quality of service we offer our patients and customers. So, we needed an efficient solution which would allow us to increase reporting speeds, whilst volumes were increasing. Deploying Docman Hub has allowed us to meet all of these requirements.”
Marc O’Brien, Chief Information Officer, InHealth
Aga Rak, IT Programme Manager, InHealth “We chose Docman because it is widely used across primary and secondary care. Digitising our diagnostic report delivery reduces the risk of manual error and delay in review and filing of reports, whilst the automated solution saves time and effort in GP practices and within InHealth’s Patient Referral Centre”.
Aga continues “The Hub also improves our communication as we can now instantly see that a diagnostic report has been delivered and if a document has been rejected by a practice. If a report is rejected we can react quickly to resolve any issue”.
InHealth are currently piloting the Hub with a group of GP practices across Enfield and Haringey CCGs. Aga comments “The pilot phase has been excellent so far and we aim to complete it by the end of September. Following this we intend to make the solution available to additional CCGs as soon as possible.”
Ric Thompson, Managing Director, Docman “Digitising the transfer of care process through Docman provides a compelling return on investment and reduces the time professionals spend manually handling information through the process. We encourage any provider, federation, CCG or Acute Trust to get in touch with us to talk about how we can support the digital transfer of care locally and nationally. ”
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