Grove House Practice in Runcorn use Docman with their EMIS Web clinical system. Utilising Docman’s electronic document transfer module, the practice receive clinical letters electronically from two local hospitals.
Joanne Hughes, Deputy Practice Manager has been using Docman in the practice since 2010. “Implementing Docman was a great move for us, it provides so much more than just scanning.”
“We use Docman as our complete document management solution and thanks to iWorkflow we don’t pass any physical paper around the practice.”
The practice benefits from two Docman Hubs which allow them to receive electronic documents. Warrington and Halton Hospitals NHS Foundation Trust and St Helens and Knowsley Teaching Hospitals Foundation Trust currently deliver patient letters such as Discharge Summaries and A&E Outpatient documents.
In January St Helens and Knowsley sent over 18,000 patient letters to 78 practices, ensuring that documents are received within 24 hours after an event. Neil Darvill, Director of Informatics at the Trust explains “By delivering documents in to Docman it removes the scanning process, practices benefit from pre-populated filing fields and the document is sharply workflowed. A practice can also electronically summarise and code the letter to ensure data quality through a simple process.”
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