The function is expanding to ensure our engagement with customers provides the onboarding for Software as a Service and to support the Docman 10 Programme.
Responsibilities
- Tracking project status for all projects in Deployment
- Coordinating delivery dates of project activities
- Engaging with customers to arrange planned work for the Operations Team
- Produce regular statics including additional ad-hoc reports
- Supporting project management with admin tasks
- Ensuring that the diary is booked with no free dates for the Operations Team
The ideal candidate will be comfortable working independently, at pace, and be able to prioritise multiple objectives. It is also important to have excellent organisational, IT skills and good working knowledge of Microsoft Office. The role will be office based with occasional on site meetings. Therefore, a full UK driving licence is essential.
Type of Person
We seek a talented individual who:
- Is pro-active, flexible with a can-do attitude.
- Loves working with productivity tools including spreadsheets
- Has strong communication and stakeholder management skills across all levels of the organisation
- Has strong analytical skills
- Enjoys a challenge and embraces change
- Thrives on details
Essential Skills and Experience
- Previous project co-ordinator experience
- Excellent written/oral skills, analytical, problem solving and presentation skills
- Gravitas within and outside of your immediate team with stakeholders and customers
- Previous experience of working in a customer service/customer facing role
- An appetite to embrace change, operating within a fast-paced IT solution delivery environment
It’s Nice to Have
- Strong academic qualifications and an appetite for continuing professional development
- Experience of delivery within the software sector
- Experience working with or within the NHS
To apply for the role, please send your CV to CharlotteWood@docman.com.